Staffing Intelligence for the Fire Service
FireRescueShifts — FRS — is 911 Command's dedicated scheduling and workforce operations platform, built specifically for the staffing structures and operational realities of fire and EMS agencies. The fire service runs on shift rotations, hirebacks, trades, and minimum staffing requirements that generic scheduling software fundamentally doesn't understand. FRS was designed from scratch around these workflows — because the fire service deserves a tool that speaks its language.
From shift scheduling and multi-company assignment management to coverage gap detection, hireback workflows, trade management, leave tracking, and overtime monitoring — FRS gives company officers, battalion chiefs, and administrative staff a complete, real-time picture of workforce status without a spreadsheet in sight. Operational readiness reporting will surface staffing intelligence to command and administration the moment it matters, not at the end of the shift.
Shift Scheduling
Multi-company, multi-station scheduling built around fire service rotation models — 24/48, Kelly, and custom schedules your department already runs.
Hireback & Recall
Automated coverage gap detection with hireback workflows built around your department's rules — seniority lists, overtime rotation, and contact preferences handled automatically.
Staffing Intelligence
Real-time staffing visibility across every company and station. Know exactly where your minimum staffing gaps are before they become a problem.
Command Reporting
Operational readiness reports and staffing analytics surfaced to command staff and administration — the data they need, in the format that actually helps them make decisions.